Terms of service
Welcome to Pod Happuch. These Terms of Service (“Terms”) govern your use of our website, products, and services (“Services”). By accessing or using the Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. General Information
1.1. Company Details
Pod Happuch is an Australian-based online store that sells decor products. The Services are provided by Pod Happuch, registered in Australia.
1.2. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent that you meet this age requirement.
2. Orders and Payment
2.1. Placing an Order
By placing an order with us, you are offering to purchase a product. We reserve the right to accept or reject your order for any reason, including but not limited to the availability of products, errors in product descriptions, or errors in your order.
2.2. Payment
All prices listed on our website are in Australian dollars (AUD) and include applicable taxes. Payment must be made via the methods provided at checkout. Your payment will be processed when you place your order.
2.3. Order Confirmation
Once you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order but is an acknowledgment that we have received it. We will notify you once your order has been accepted and dispatched.
3. Shipping and Delivery
3.1. Shipping Policy
We deliver across Australia. Shipping costs and estimated delivery times will be provided at checkout. We are not responsible for any delays caused by external factors, including but not limited to courier delays or customs clearance.
Please note, we do not ship to parcel lockers or PO Boxes. Please provide a residential or business address for successful delivery.
3.2. Risk of Loss
All products are shipped at your risk, and title to the products passes to you upon delivery by the courier.
4. Returns and Refunds
4.1. Return Policy
You have the right to return items within 30 days of receiving your order, provided the items are in their original condition and packaging. Shipping fees for returns are the responsibility of the customer unless the item is faulty or damaged.
4.2. Refunds
Refunds will be processed once we receive the returned items and confirm their condition. Refunds will be issued to the original payment method.
4.3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@podhappuch.com.au.
5. Product Information
5.1. Product Descriptions
We strive to provide accurate descriptions of all products. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.
6. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Pod Happuch or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, modify, or distribute any content without our express written consent.
7. Limitation of Liability
To the maximum extent permitted by law, Pod Happuch shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our Services or products. Our liability is limited to the amount you paid for the product in dispute.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms or your use of the Services will be subject to the exclusive jurisdiction of the courts of Australia.
9. Changes to the Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and by continuing to use our Services after the changes are posted, you agree to the updated Terms.
10. Contact Information
If you have any questions about these Terms, please contact us at info@podhappuch.com.au.